In today’s world, technology is a part of our daily lives, it exists in many daily activities and things that we interact with. Technological progress can not be dammed. And especially software, this intangible thing that we can’t see, but with which we have contact and interact every day, is becoming a very important factor in this globalized world.
The software can be found in various fields and sectors, such as finance (electronic transactions), the stock market, the health sector, (calculating drug doses through software applications), and other sectors. There is no doubt that the use of the software is an important part of our lives. Almost all modern tools are run by software.
The existence of software makes many players in these sectors competitive, globalized, but at the same time, it is forcing them to have a high level of responsibility in using these tools, which they use to generate value in our daily work as a society. Now, from the corporate realm, the right software is key to being competitive, and with increasing demand, the need to be at the forefront forces every developer to offer better software. With the improvement of software quality, the quality of life of the people who use it will also increase. When choosing software, organizations and IT Managers have a responsibility to understand that quality is a priority, not an alternative and that it has a high impact and consequences. The function of the software is determined by its quality. If the software has low quality, the functions it supports will also have a low quality (not in accordance with what is expected).
Various organizations in the software, finance, telecommunications, and media producing sectors have recognized the importance of quality and acknowledged that its absence is high risk and that they must invest a large portion of their budget in improving the quality of the software used, including investing in custom e-learning development.
Impact of poor quality on software
Let’s remember events like the millennium change that gave rise to Millennium Error or Y2K, a software error, which led to several failures around the world in different systems with consequences; Or a well-known and documented example with the launch of the first Arianne 5 rocket by the European Space Agency in 1996. This rocket, which took 10 years and 7,000 million euros to develop, exploded due to a defect in the internal control software system before one minute of flight had passed.
This failure affects all countries and economic sectors and the worst part is that costs of poor quality are not recorded in the account, which is why when the project is being implemented, it is easy to reduce the budget or cut it for the quality process, but in the end, they will end up with software failure in a productive environment, with very high consequences for the community and for the organization itself. And the impact far exceeds the cost of the solution. The cost of external errors is much higher and with higher and unfavorable consequences for the organization, such as loss of market, business, clients, lawsuits, complaints, returns, guarantees, and a number of consequences.
Many of us have felt the effects of poor quality in software, in bank transactions, ticket purchases, etc., where system lags manifest themselves, response times are very long, and this means loss of time and money. However, the impact is usually far more serious if the failure of a system causes economic, environmental, social, or even human loss.